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53 lines
2.3 KiB
Markdown
53 lines
2.3 KiB
Markdown
---
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layout: post
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comments: true
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title: "Keep the ops opped"
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category: [english]
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tags: [irc, english]
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---
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*Why I think that you should keep the ops opped instead of following
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freenode's recommendations.*
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Is there an issue with your IRC channel needing op attention? Without
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having ops visible, your users will very likely go to the network support
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channel instead of informing you or your ops.
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Without ops being visible, who are ops or how to alert them?
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* `/msg chanserv access #channel list`
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* requires whoising all ops to see if they are present
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* idle time gets reset by CTCP replies, OTR and possibly other
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things. Freenode staffers also base their judgement on are there
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ops present to handle the issue on idletime of ops.
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* new users most likely have no idea on the command
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* whois is rate-limited
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* `/msg memoserv sendops #channel help! X is spamming`
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* requires +A flag which isn't mostly given to everyone
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* new users are unsure whether they have the flag if they even know
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about existense of the flag or the MemoServ command.
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There is also third commonly used method, having trigger word that either
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highlights all the ops or makes bot PM or highlight the ops which again
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has it's own issues:
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* are the ops surely highlighting on it?
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* the users can be confused for not getting any kind of acknowledging to
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the triggerword without bot and possibly spam it even more
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* if the bot PMs the ops, what if they are on umode +g and miss the bot?
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* if the bot highlights all the ops, what if the ops automatically ignore
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mass highlights (multiple nicks highlighted on the same line)?
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* and again, are the users aware of the triggerword?
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* if you clearly document it on webpage of your channel, the users
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should be aware of it, but what if they didn't bother to read it or
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forgot it? Their fault probably, but your channel is having issues
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for longer time...
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And there is also the issue of having to trust services or your bots.
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What if the services go down or netsplit and the same happens to your bot?
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You are out of luck unless you had the ops opped in which case the outage
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doesn't affect you that much at all.
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*Somewhat rewritten on 2015-04-28 13:25Z and now this looks even worse
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to my eyes... ([Changelog](https://github.com/Mikaela/mikaela.github.io/commits/master/_posts/2015-04-01-keep-the-ops-opped.md))*
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