mikaela.github.io/_posts/2017-01-03-matrix-getting-support.md

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---
layout: post
comments: true
title: "Getting support with Matrix"
category: [english]
tags: [Matrix, support, help]
redirect_from:
- /matrixhelp.html
- /matrixsupport.html
published: false
---
*Matrix has many clients and servers and other projects and finding the
right place to ask a question can be difficult.*
I originally wanted to contribute this post to [official Matrix
documentation], but found it too difficult to fit myself into their
[documentation style guide], so I am typing this into my blog and linking
[here](/matrixhelp.html) while hoping for the [official Matrix documentation]
to replace this in the future.
[official Matrix documentation]:https://github.com/matrix-org/matrix-doc
[documentation style guide]:https://github.com/matrix-org/matrix-doc/blob/master/CONTRIBUTING.rst
## General
The main Matrix room is `#matrix:matrix.org`, but it's a little busy and
it can be easier to ask in more specific room where you are often directed
to. It's bridged to `#matrix` at freenode.
## Clients
Riot support lives in three rooms depending on your platform:
* `#riot:matrix.org` is for Riot Web/Desktop.
* `#riot-android:matrix.org` is for Riot Android.
* `#ios:matrix.org` is for Riot iOS.
Other rooms exist for other clients:
* `#matrix-ircd:matrix.org` for Matrix IRCd, a gateway for IRC clients
* Replaced PTO.
* `#nachat:matrix.org` for NaChat
* `#tensor:matrix.org` for Tensor
* `#quaternion:matrix.org` for Quaternion (and libqmatrixclient)
* `#weechat:hveem.no` for WeeChat matrix.lua script
* matrix.org address: `#weechat:matrix.org`
* Not to be confused with `#freenode_#weechat:matrix.org` which is
for the WeeChat IRC client itself.
And while they are not clients, I think they should be mentioned:
* `#e2e:matrix.org` for End-to-end crypto in Matrix
* `#megolm:matrix.org` for end-to-end-encryption test
* Main address not set, so I am using the matrix.org one.
## Bridges & Integrations
Room for 3rd party network bridging in general is `#bridges:matrix.org`
which is also bridged to
[matrix-org/bridging at Gitter](https://gitter.im/matrix-org/bridging).
I think some bridges such as Gitter/Slack live there (please correct me if
I am wrong!).
The bridges I know to have their own rooms are:
* `#irc:matrix.org` for the IRC bridge
* [End-user FAQ], bridged to `#matrix-irc` at freenode.
* `#twitter:half-shot.uk` for the Twitter bridge
* matrix.org alias `#twitter:matrix.org`
* `#telematrix:matrix.org` for the Telegram bridge
* Doesn't have primary address set, so I take the matrix.org one.
[End-user FAQ]:https://github.com/matrix-org/matrix-appservice-irc/wiki/End-user-FAQ
Integrations live at `#neb:matrix.org` which appears to be very little
known even to people who have been using Matrix for a long time.
## Servers
I haven't been following server-side so much as I am afraid of the heavy
RAM-requirement, but the rooms I am aware of are:
* `#synapse:matrix.org` for unofficial Synapse support, but at the time of
typing they suggest you to ask questions in `#matrix:matrix.org`.
* `#ruma:matrix.org` for Ruma
* * * * *
[Source of this page, pull request welcome!](https://github.com/Mikaela/mikaela.github.io/blob/master/_posts/2017-01-03-matrix-getting-support.md)
* * * * *