hon/.github/ISSUE_TEMPLATE/bug_report.md
2023-06-29 22:29:10 +02:00

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Describe the bug A clear and concise description of what the bug is.

To Reproduce Steps to reproduce the behavior: 1. Go to ‘…’ 2. Click on ‘…. 3. Scroll down to ‘…. 4. See error

Expected behavior A clear and concise description of what you expected to happen.

Screenshots If applicable, add screenshots to help explain your problem.

Environment (please complete the following information): - Home Assistant Version: [e.g. 2023.6.1] - hOn Integration Version [e.g. 0.8.1, can be found in HACS or device log] - pyhOn Version [e.g. 0.13.1, can be found in device log]

Additional context Add any other context about the problem here.

Home Assistant Logs Check System -> Logs if you can find any logs related to this integration and post it here.

Device Log Post your device info here (if available) 1. Enable the “Show Device Info” button This button can be found in the diagnostic section of your device or in the entity overview if “show disabled entities” is enabled. 2. Press the button to create a notification 3. Open home assistant notifications and copy the message (Crtl+A, Ctrl+C)

Data Archive For further analysis, please add your appliance data archive here (if available) Navigate to Settings -> Device & Services -> Haier hOn -> your device and press the Create Data Archive button. Then open notifications to download the data zip archive. To attach the file: * GitHub Web: Use the “Attach files by dragging & dropping, selecting or pasting them.” function * GitHub Mobile: Upload the zip archive as image