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ffaq: fix formatting in the connection troubleshooting guide
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docs/faq.md
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docs/faq.md
@ -16,17 +16,17 @@ You must use **spaces** and not tabs to indent your configuration file! (`\t` is
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As a general guide, you should check the following before asking for support:
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1) Is the target network's IRCd showing failed connection attempts?
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- If not:
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1) Is PyLink connecting to the right port (i.e. one the IRCd is listening on?)
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2) Is the target network's IRCd actually binding to the port you're trying to use? If there is a port conflict with another program, the IRCd may fail to bind but *still start* on other ports that are free.
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3) Is the target port firewalled on the target machine?
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4) Is there a working connection between the source and target servers? Use ping to test this, as sometimes routing issues between providers can cause servers to become unreachable.
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- If your servers are purposely blocking ping, it's up to you to find another solution to test this! 😬
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- Is the target network's IRCd showing failed connection attempts?
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- If not:
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1) Is PyLink connecting to the right port (i.e. one the IRCd is listening on?)
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2) Is the target network's IRCd actually binding to the port you're trying to use? If there is a port conflict with another program, the IRCd may fail to bind but *still start* on other ports that are free.
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3) Is the target port firewalled on the target machine?
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4) Is there a working connection between the source and target servers? Use ping to test this, as sometimes routing issues between providers can cause servers to become unreachable.
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- If your servers are purposely blocking ping, it's up to you to find another solution to test this! 😬
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- If so:
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1) Check for recvpass/sendpass/server hostname/IP mismatches - usually the IRCd will tell you if you're running into one of these, provided you have the right server notices enabled (consult your IRCd documentation for how to do this).
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2) Make sure you're not connecting with SSL on a non-SSL port, or vice versa.
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- If so:
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1) Check for recvpass/sendpass/server hostname/IP mismatches - usually the IRCd will tell you if you're running into one of these, provided you have the right server notices enabled (consult your IRCd documentation for how to do this).
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2) Make sure you're not connecting with SSL on a non-SSL port, or vice versa.
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If these steps haven't helped you so far, it doesn't hurt to ask for help. :)
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