diff --git a/docs/faq.md b/docs/faq.md index aecaf5e..94fd2e1 100644 --- a/docs/faq.md +++ b/docs/faq.md @@ -16,17 +16,17 @@ You must use **spaces** and not tabs to indent your configuration file! (`\t` is As a general guide, you should check the following before asking for support: -1) Is the target network's IRCd showing failed connection attempts? -- If not: - 1) Is PyLink connecting to the right port (i.e. one the IRCd is listening on?) - 2) Is the target network's IRCd actually binding to the port you're trying to use? If there is a port conflict with another program, the IRCd may fail to bind but *still start* on other ports that are free. - 3) Is the target port firewalled on the target machine? - 4) Is there a working connection between the source and target servers? Use ping to test this, as sometimes routing issues between providers can cause servers to become unreachable. - - If your servers are purposely blocking ping, it's up to you to find another solution to test this! 😬 +- Is the target network's IRCd showing failed connection attempts? + - If not: + 1) Is PyLink connecting to the right port (i.e. one the IRCd is listening on?) + 2) Is the target network's IRCd actually binding to the port you're trying to use? If there is a port conflict with another program, the IRCd may fail to bind but *still start* on other ports that are free. + 3) Is the target port firewalled on the target machine? + 4) Is there a working connection between the source and target servers? Use ping to test this, as sometimes routing issues between providers can cause servers to become unreachable. + - If your servers are purposely blocking ping, it's up to you to find another solution to test this! 😬 -- If so: - 1) Check for recvpass/sendpass/server hostname/IP mismatches - usually the IRCd will tell you if you're running into one of these, provided you have the right server notices enabled (consult your IRCd documentation for how to do this). - 2) Make sure you're not connecting with SSL on a non-SSL port, or vice versa. + - If so: + 1) Check for recvpass/sendpass/server hostname/IP mismatches - usually the IRCd will tell you if you're running into one of these, provided you have the right server notices enabled (consult your IRCd documentation for how to do this). + 2) Make sure you're not connecting with SSL on a non-SSL port, or vice versa. If these steps haven't helped you so far, it doesn't hurt to ask for help. :)