diff --git a/FAQ.md b/FAQ.md
index c807177..5a3f617 100644
--- a/FAQ.md
+++ b/FAQ.md
@@ -29,6 +29,10 @@ More info in https://github.com/42wim/matterbridge/blob/master/matterbridge.toml
 
 
 ## Mattermost
+### mattermost not sending to other bridges.
+You did create a dedicated account for matterbridge ?
+See https://github.com/42wim/matterbridge/wiki/Section-Mattermost-(basic)
+
 ### "version not supported error"
 By default matterbridge tries https to connect to your mattermost setup.   
 If you're using a test setup for mattermost, this will probably listen on http and on port 8065.