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57 lines
2.3 KiB
Markdown
57 lines
2.3 KiB
Markdown
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# :raising_hand_man: Support
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This document explains where and how to get help with most of my projects.
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Please ensure you read through it thoroughly.
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> :point_right: **Note**: before participating in the community, please read our
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> [Code of Conduct][coc].
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> By interacting with this repository, organization, or community you agree to
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> abide by its terms.
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## :grey_question: Asking quality questions
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Questions can go to [Github Discussions][discussions] or feel free to join
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the Discord [here][chat].
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Help me help you! Spend time framing questions and add links and resources.
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Spending the extra time up front can help save everyone time in the long run.
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Here are some tips:
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* Don't fall for the [XY problem][xy].
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* Search to find out if a similar question has been asked or if a similar
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issue/bug has been reported.
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* Try to define what you need help with:
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* Is there something in particular you want to do?
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* What problem are you encountering and what steps have you taken to try
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and fix it?
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* Is there a concept you don't understand?
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* Provide sample code, such as a [CodeSandbox][cs] or a simple snippet, if
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possible.
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* Screenshots can help, but if there's important text such as code or error
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messages in them, please also provide those.
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* The more time you put into asking your question, the better I and others
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can help you.
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## :old_key: Security
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For any security or vulnerability related disclosure, please follow the
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guidelines outlined in our [security policy][security].
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## :handshake: Contributions
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See [`CONTRIBUTING.md`][contributing] on how to contribute.
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<!-- definitions -->
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[coc]: https://github.com/lrstanley/girc/blob/master/CODE_OF_CONDUCT.md
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[contributing]: https://github.com/lrstanley/girc/blob/master/CONTRIBUTING.md
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[discussions]: https://github.com/lrstanley/girc/discussions/categories/q-a
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[issues]: https://github.com/lrstanley/girc/issues/new/choose
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[license]: https://github.com/lrstanley/girc/blob/master/LICENSE
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[pull-requests]: https://github.com/lrstanley/girc/issues/new/choose
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[security]: https://github.com/lrstanley/girc/security/policy
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[support]: https://github.com/lrstanley/girc/blob/master/SUPPORT.md
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[xy]: https://meta.stackexchange.com/questions/66377/what-is-the-xy-problem/66378#66378
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[chat]: https://liam.sh/chat
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[cs]: https://codesandbox.io
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