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No devices showing #82

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opened 2023-06-23 12:45:00 +02:00 by GrantH-H · 7 comments
GrantH-H commented 2023-06-23 12:45:00 +02:00 (Migrated from github.com)
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I have a hoover washing machine which I have added to my hoover wizard account.

Its an H-wash 300 which is currently not on the supported list, but I was trying to follow the instructions for adding new devices. I added my account in the integration but i now see an integration entity that has my email address and then says no devices or entities, I see no option to show hidden or disabled devices form within the integration,

What am I missing?

I have a hoover washing machine which I have added to my hoover wizard account. Its an H-wash 300 which is currently not on the supported list, but I was trying to follow the instructions for adding new devices. I added my account in the integration but i now see an integration entity that has my email address and then says no devices or entities, I see no option to show hidden or disabled devices form within the integration, What am I missing?
Andre0512 commented 2023-06-23 14:32:50 +02:00 (Migrated from github.com)
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Can you control your device with the Haier hOn app? As far as I know, only newer Hoover Wizard devices are compatible with Haier hOn.

Can you control your device with the Haier hOn app? As far as I know, only newer Hoover Wizard devices are compatible with Haier hOn.
GrantH-H commented 2023-06-23 16:47:26 +02:00 (Migrated from github.com)
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I haven’t tried the Haier hOn app, just hoover wizard.

I’ve just installed it and even though it accepts the same login detail no devices in there.

I’ll try adding my machine in the when I get home

On Fri, 23 Jun 2023, 13:33 Andre Basche, @*.**> wrote:

Can you control your device with the Haier hOn app? As far as I know, only newer Hoover Wizard devices are compatible with Haier hOn.

— Reply to this email directly, view it on GitHub https://github.com/Andre0512/hon/issues/82#issuecomment-1604218178, or unsubscribe https://github.com/notifications/unsubscribe-auth/ARJCU7VJHE3Q5OB7ZJFAQVTXMWEHZANCNFSM6AAAAAAZRMW5R4 . You are receiving this because you authored the thread.Message ID: @*.**>

I haven't tried the Haier hOn app, just hoover wizard. I've just installed it and even though it accepts the same login detail no devices in there. I'll try adding my machine in the when I get home On Fri, 23 Jun 2023, 13:33 Andre Basche, ***@***.***> wrote: > Can you control your device with the Haier hOn app? As far as I know, only > newer Hoover Wizard devices are compatible with Haier hOn. > > — > Reply to this email directly, view it on GitHub > <https://github.com/Andre0512/hon/issues/82#issuecomment-1604218178>, or > unsubscribe > <https://github.com/notifications/unsubscribe-auth/ARJCU7VJHE3Q5OB7ZJFAQVTXMWEHZANCNFSM6AAAAAAZRMW5R4> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> >
👍 1
nightmare1111 commented 2023-06-25 19:22:50 +02:00 (Migrated from github.com)
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Im also not getting anything with tumble dryer, integration is showing failed to set up

Im also not getting anything with tumble dryer, integration is showing failed to set up
Andre0512 commented 2023-06-25 22:09:35 +02:00 (Migrated from github.com)
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@nightmare1111 which error message do you get? Please open a new issue if it’s not related to Hoover wizard.

@nightmare1111 which error message do you get? Please open a new issue if it's not related to Hoover wizard.
GrantH-H commented 2023-06-25 22:56:06 +02:00 (Migrated from github.com)
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Tried the hon app and it doesn’t recognise the device serial number, so I guess it only works in wizard.

Thanks for the fast response

On Fri, 23 Jun 2023, 15:47 Grant Horne, @*.**> wrote:

I haven’t tried the Haier hOn app, just hoover wizard.

I’ve just installed it and even though it accepts the same login detail no devices in there.

I’ll try adding my machine in the when I get home

On Fri, 23 Jun 2023, 13:33 Andre Basche, @*.**> wrote:

Can you control your device with the Haier hOn app? As far as I know, only newer Hoover Wizard devices are compatible with Haier hOn.

— Reply to this email directly, view it on GitHub https://github.com/Andre0512/hon/issues/82#issuecomment-1604218178, or unsubscribe https://github.com/notifications/unsubscribe-auth/ARJCU7VJHE3Q5OB7ZJFAQVTXMWEHZANCNFSM6AAAAAAZRMW5R4 . You are receiving this because you authored the thread.Message ID: @*.**>

Tried the hon app and it doesn't recognise the device serial number, so I guess it only works in wizard. Thanks for the fast response On Fri, 23 Jun 2023, 15:47 Grant Horne, ***@***.***> wrote: > I haven't tried the Haier hOn app, just hoover wizard. > > I've just installed it and even though it accepts the same login detail no > devices in there. > > I'll try adding my machine in the when I get home > > On Fri, 23 Jun 2023, 13:33 Andre Basche, ***@***.***> wrote: > >> Can you control your device with the Haier hOn app? As far as I know, >> only newer Hoover Wizard devices are compatible with Haier hOn. >> >> — >> Reply to this email directly, view it on GitHub >> <https://github.com/Andre0512/hon/issues/82#issuecomment-1604218178>, or >> unsubscribe >> <https://github.com/notifications/unsubscribe-auth/ARJCU7VJHE3Q5OB7ZJFAQVTXMWEHZANCNFSM6AAAAAAZRMW5R4> >> . >> You are receiving this because you authored the thread.Message ID: >> ***@***.***> >> >
👍 1
nightmare1111 commented 2023-06-27 16:34:28 +02:00 (Migrated from github.com)
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@nightmare1111 which error message do you get? Please open a new issue if it’s not related to Hoover wizard. error message in the integration ” ! Failed to set up” im using the Haier hOn integration that links to this git hub page, do you still prefer a new issue

> @nightmare1111 which error message do you get? Please open a new issue if it's not related to Hoover wizard. error message in the integration " ! Failed to set up" im using the Haier hOn integration that links to this git hub page, do you still prefer a new issue
Andre0512 commented 2023-06-29 10:37:44 +02:00 (Migrated from github.com)
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@nightmare1111 this sounds like a other issue than the hoover wizzard problem from Grant. Please open a new issue and share your logs.

@nightmare1111 this sounds like a other issue than the hoover wizzard problem from Grant. Please open a new issue and share your logs.
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