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docs/faq.md
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docs/faq.md
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### I keep getting YAML / syntax errors trying to set up my instance!
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### I keep getting YAML / syntax errors trying to set up my instance!
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Take a few minutes to familiarize yourself with YAML, the markup language we use for the config file: [CraftIRC](https://github.com/Animosity/CraftIRC/wiki/Complete-idiot%27s-introduction-to-yaml), [Ansible](https://docs.ansible.com/ansible/latest/reference_appendices/YAMLSyntax.html), and [Wikipedia](https://en.wikipedia.org/wiki/YAML) all provide excellent guides (with examples) on its basic structure.
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Take a few minutes to familiarize yourself with YAML, the markup language we use for the config file.
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[CraftIRC](https://github.com/Animosity/CraftIRC/wiki/Complete-idiot%27s-introduction-to-yaml), [Ansible](https://docs.ansible.com/ansible/latest/reference_appendices/YAMLSyntax.html), and [Wikipedia](https://en.wikipedia.org/wiki/YAML) all provide excellent guides (with examples) on its basic structure.
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A common misconception is that the YAML format is something specific to Python or PyLink, but this is not the case! YAML is a programming language-independent standard which *happens* to use indents for structures like Python does, but [parsers for it exist just about everywhere](http://yaml.org/). The reason I (James) chose it for this project is essentially a restatement of its common benefits:
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A common misconception is that the YAML format is something specific to Python or PyLink, but this is not the case! YAML is a programming language-independent standard which *happens* to use indents for structures like Python does, but [parsers for it exist just about everywhere](http://yaml.org/).
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The reason I (James) chose it for this project is essentially a restatement of its common benefits:
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- It's compact and human readable (compared to raw JSON or XML)
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- It's compact and human readable (compared to raw JSON or XML)
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- It's powerful, supporting everything from nested config blocks to multi-line strings
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- It's powerful, supporting everything from nested config blocks to multi-line strings
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### PyLink won't connect to my network!
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### PyLink won't connect to my network!
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As a general guide, you should check the following before asking for support:
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As a general guide, you should check the following before asking for help:
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- Is the target network's IRCd showing failed connection attempts?
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- Is the target network's IRCd showing failed connection attempts?
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- If not:
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- If not:
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1) Is PyLink connecting to the right port (i.e. one the IRCd is listening on?)
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1) Is PyLink connecting to the right port (i.e. one the IRCd is listening on?)
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2) Is the target network's IRCd actually binding to the port you're trying to use? If there is a port conflict with another program, the IRCd may fail to bind but *still start* on other ports that are free.
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2) Is the target network's IRCd actually binding to the port you're trying to use? If there is a port conflict with another program, the IRCd may fail to bind to specific ports but *still start* on others which are free.
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3) Is the target port firewalled on the target machine?
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3) Is the target port firewalled on the target machine?
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4) Is there a working connection between the source and target servers? Use ping to test this, as routing issues between providers can cause servers to become unreachable.
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4) Is there a working connection between the source and target servers? Use ping to test this, as routing issues between providers can cause servers to become unreachable.
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- If your servers are purposely blocking ping, it's up to you to figure this out yourself... 😬
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- If your servers purposely block ping, you're going to have to figure this one out yourself... 😬
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- If so:
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- If so:
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1) Check for recvpass/sendpass/server hostname/IP mismatches - usually the IRCd will tell you if you're running into one of these, provided you have the right server notices enabled (consult your IRCd documentation for how to do this).
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1) Check for recvpass/sendpass/server hostname/IP mismatches - usually the IRCd will tell you if you're running into one of these, provided you have the right server notices enabled (consult your IRCd documentation for how to enable these).
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2) Make sure you're not connecting with SSL on a non-SSL port, or vice versa.
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2) Make sure you're not connecting with SSL on a non-SSL port, or vice versa.
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If these steps haven't helped you so far, maybe there's a bug somewhere. :)
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If these steps haven't helped you so far, maybe you've found a bug...?
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### My networks keep disconnecting with SSL errors!
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### My networks keep disconnecting with SSL errors!
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See https://github.com/GLolol/PyLink/issues/463 - this seems to be caused by a regression in OpenSSL 1.0.2, which ships with distros such as Ubuntu 16.04 LTS. Unfortunately, the only workarounds so far are to either disable SSL/TLS, or wrap a plain IRC connection in an external service (stunnel, OpenVPN, etc.)
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See https://github.com/GLolol/PyLink/issues/463 - the problem appears to be caused somewhere in Python's SSL stack and/or OpenSSL, and not directly by our code.
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Unfortunately, the only workarounds so far are to either disable SSL/TLS, or wrap a plain IRC connection in an external service (stunnel, OpenVPN, etc.)
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### I turned autoconnect for PyLink on, and now I'm getting errors!
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### I turned autoconnect for PyLink on, and now I'm getting errors!
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@ -94,7 +99,7 @@ However, if the nick mentioned is legal on IRC, this issue is likely caused by a
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### Clientbot doesn't relay both ways!
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### Clientbot doesn't relay both ways!
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Load the `relay_clientbot` plugin. https://github.com/GLolol/PyLink/blob/e1fab8c/example-conf.yml#L303-L306
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Load the `relay_clientbot` plugin. https://github.com/GLolol/PyLink/blob/1.3-beta1/example-conf.yml#L465-L468
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### How do I turn off colors in Clientbot?
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### How do I turn off colors in Clientbot?
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See https://github.com/GLolol/PyLink/blob/master/docs/advanced-relay-config.md#custom-clientbot-styles, especially the section "Disabling Colors/Control Codes".
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See https://github.com/GLolol/PyLink/blob/master/docs/advanced-relay-config.md#custom-clientbot-styles, especially the section "Disabling Colors/Control Codes".
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